Terms & Conditions

These terms and conditions govern the use of Mythoswin Casino. By registering an account, every player agrees to the rules set out below. This page is written for clarity, but where any conflict exists between this summary and the full legal agreement issued at registration, the registration agreement takes precedence.

1. Eligibility

• Players must be aged 18 or over to register an account
• Mythoswin is intended for residents of jurisdictions where online gambling is legal
• One account is permitted per person, per household and per payment method
• Accounts found to be duplicated will be suspended pending investigation
• Identity verification may be requested at any point, not only at withdrawal

2. Registration

Creating an account requires an accurate name, date of birth, email address and residential address. Providing false information is a breach of these terms and may result in account closure and forfeiture of any funds obtained through the false details. Players are responsible for keeping login credentials confidential and for all activity occurring under their account.

3. Deposits and Withdrawals

Withdrawals are paid back to the original deposit method wherever possible, in line with anti-money-laundering obligations. Where that is not possible, an alternative verified method will be arranged with the player directly. Mythoswin reserves the right to request additional verification before processing any withdrawal, particularly for first-time cash-outs or unusually large amounts.

4. Welcome Bonus Terms

• The welcome bonus matches 150% of a player’s first deposit, up to a maximum of £2000
• A minimum deposit of £10 is required to qualify
• The bonus carries a 35x wagering requirement applied to the bonus amount
• Wagering must be completed within 30 days of the bonus being credited
• Maximum bet while wagering a bonus is £5 per spin or hand
• Video slots contribute 100% to wagering, live tables and jackpot slots contribute at reduced rates as detailed on the promotions page
• Bonus funds and any associated winnings are forfeited if wagering is not completed within the stated window
• Mythoswin reserves the right to void winnings obtained through bonus abuse, including low-variance betting patterns designed to clear wagering with minimal risk

5. General Promotion Rules

Unless stated otherwise, each promotion is limited to one claim per player, household and payment method. Mythoswin may amend, suspend or withdraw any promotion at its discretion, though changes will not retroactively affect bonuses already credited under the terms in place at the time. Combining multiple bonus offers simultaneously is not permitted unless explicitly stated in that promotion’s specific terms.

6. Account Verification

Mythoswin may request the following documents at any stage of account activity:

• A valid government-issued photo ID
• Proof of address dated within the last three months
• Proof of payment method ownership, such as a card photo with the middle digits obscured, or an e-wallet account statement

Failure to provide requested documents within a reasonable timeframe may result in withdrawal delays or account restriction until verification is complete.

7. Fair Play and Game Integrity

All games are supplied by independently licensed and tested studios. Random number generators are audited on a periodic basis by recognised testing bodies, and payout percentages are published where providers make that information available. Any suspected exploitation of a game error or glitch must be reported immediately; winnings obtained through a known software fault may be voided.

8. Responsible Gambling

Mythoswin provides tools to help players stay in control, including deposit limits, loss limits, session time reminders, temporary time-outs and permanent self-exclusion. These tools are accessible from account settings at any time and take effect immediately once set. Players concerned about their gambling habits, or those of someone they know, are encouraged to contact GamCare or Gamblers Anonymous UK, both signposted in the site footer alongside relevant contact details.

9. Account Closure and Self-Exclusion

Players may close their account or self-exclude at any time by contacting support or using the relevant account setting. Self-exclusion periods, once activated, cannot be reversed early. Any bonus funds active at the point of closure or self-exclusion are forfeited.

10. Limitation of Liability

Mythoswin is not liable for losses arising from circumstances outside its reasonable control, including but not limited to internet connectivity issues, third-party payment provider delays or scheduled maintenance. Every reasonable effort is made to keep the platform available and game outcomes fair, but gambling carries inherent financial risk that sits with the player.

11. Complaints and Dispute Resolution

Any complaint should first be raised with the support team through live chat or email, where the majority of issues are resolved directly. If a player remains unsatisfied after the internal complaints process has concluded, the matter may be escalated to an independent alternative dispute resolution service, details of which are provided on request and within the licensing information published in the site footer. Mythoswin aims to acknowledge all formal complaints within 48 hours and to provide a substantive resolution within 14 days.

12. Changes to These Terms

These terms may be updated from time to time to reflect regulatory changes, new features or operational adjustments. Continued use of the account after an update constitutes acceptance of the revised terms. Material changes affecting active bonuses will be communicated directly to affected players.

13. Contact

Questions about these terms can be directed to the support team through live chat or by email. Mythoswin aims to respond to all account and terms-related queries within 24 hours.

By using Mythoswin, players confirm they have read, understood and agreed to these terms in full, alongside the responsible gambling commitments outlined throughout the site.